Admissions and Records

No appointment is required for the Zoom Help Desk. Students are served on a first come, first served basis. After joining the Zoom session, you will be placed in a waiting room. Thank you for your patience in advance. The Zoom Help Desk will be available

Monday and Tuesday: 2-4 p.m.

Wednesday and Thursday: 10 a.m.-12 p.m.

If you have trouble connecting, or need assistance outside of the Help Desk hours, please contact us.

Note: You'll need to show a valid photo ID (driver's license, passport, etc.) before we can discuss any matters related to your student account or records. You may also want to review these tips on using Zoom

In-Person Assistance

We're available at the Enrollment Services counter, across from the Bookstore, on the first floor of the RSS Building (park in Lot A)

• Academic Year (September to June)
  • Monday-Thursday: 9 a.m. to 5 p.m.
  • Friday: 9 a.m. to 1 p.m.

  We can provide in-person assistance with

  • Application questions
    • Residency or AB 540 questions

    Yo u can also access many of our services online

    • Check this website – use the navigation menu or click the magnifying glass icon to search for what you need
    • Look on MyPortalin the "Student Apps" section
    • Contact us by submitting our online help form
      
      • We'll respond to your email as soon as we can!

      The Admissions Office is part of the Enrollment Services Division, which also assists students through these departments

      • Appeal Review Committee (Petitions for Exception)
      • Assessment Center
      • Cashier's Office
      • International Student Programs
      • Veteran Services

      Other services in the RSS building include

      • Bookstore
      • General Counseling and Advising
      • Outreach Office (Outreach and Relations with Schools)
      • Mental Health and Wellness Center
      • Transfer Center

      Visit Us

      

      Admissions Office

      Zoom Help Desk

      • Monday and Tuesday: 2-4 p.m.
      • Wednesday and Thursday: 10 a.m. - 12 p.m.

      Email Assistance

      • Use our Contact/Help Form

      In-Person Assistance

      • Academic Year (September to June)
        • Monday-Thursday: 9 a.m. to 5 p.m.
        • Friday: 9 a.m. to 1 p.m.

        Office Location:

        • Registration & Student Services (RSS) Building, First Floor
        • See campus map

        Phone

        • 408-864-5300
        • If you have questions about your application, registration or academic record, you should make your request in writing, via zoom or in person. Following privacy laws, only general information can be provided by phone.